Shipping & Returns
Shipping rates & transit times
Following shipping charges are added to your merchandise total. Georgia residents also add 7.75% sales tax
FREE SHIPPING ORDERS MUST BE PLACED ONLINE. IT DOES NOT COVER US.VIRGIN ISLANDS,
PUERTO RICO, ALASKA & HAWAII.
Please also note that per Fedex and USPS policies, shipping charges for delayed express deliveries due to weather conditions are not refundable!!
***Fedex 2 Day and Fedex next day services to West Coast & Alaska & Hawaii will differ from continental US charges*****
****Fedex considers all US terrirories such as Puerto Rico, Guam and US Virgin Islands as international destinations. Therefore, domestic Fedex shipping charges are not applicable. *********
During business days, in stock items are shipped usually the same day if placed before 12:00pm EST. The orders will be shipped via USPS Priority Service or Fedex depending on the size of your order. Shipments usually deliver within 3 to 5 business days. Please note that USPS is not a guaranteed service. Though rarely, delays may occur by United States Postal Service which is beyond our control. We offer express two to three day delivery as well as overnight delivery (excludes Sunday deliveries).
Please remember shipping is done during business days and NOT weekends. Shipments for next day delivery made on Fridays would be delivered on Mondays, not Saturdays. Saturdays deliveries are available to certain areas by Fedex or USPS . Additional charges will apply. Please inform us if you need your shipment to be delivered on Saturday. We reserve the right to require signature for all large and group orders and orders to be shipped to apartments upon delivery. Please e-mail us to inform if you would like to to waive the signature requirement. Once you waive the signature requirement, you accept the responsibility and proof of delivery provided by Fedex and USPS should the package get stolen or lost. You waive your right to hold us responsible.
If the item you ordered is on back order, you will be contacted with an estimated delivery date for your order. For more information or questions regarding any of the information above, feel free to contact us via email firstname.lastname@example.org or via toll free number 1-877-326-9323.
We ship to all international destinations including the common Canada, United Kingdom, British Virgin Islands, Australia, New Zealand, and Africa.
****Fedex considers all US territories such as Puerto Rico, Guam and Virgin Islands as international destinations. Therefore, domestic Fedex shipping charges are not applicable. You may be contacted with a rate quote for actual charges.*********
International orders will be billed actual shipping charges. Upon request, we can inform you the actual shipping charges prior to ordering. We usually ship USPS AIR PARCEL which is the most economical way of shipping. To most destinations, it should deliver within 2 weeks. The delivery time for this service is not guaranteed by the service provider. Only Express services are guaranteed delivery services. We ship via DHL or FedEx for express orders.